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In ISO 9001 Certification, highly competent market industries with ISO 9001 2008 certification hold a distinguished position. These industries hold an advantage over others and have gained trust & credibility. The ISO 9001:2008 quality certification is based on the following eight fundamental quality management principles:
Overview of the ISO 9001 : 2008 standard
ISO 9001:2008 contains five requirements sections, each dealing with one of the fundamental building blocks required by any process. These are:
Quality Management System: This section details the general and documentation requirements that are the foundation of the management system. The general requirements ask you to look at the processes of the management system, how they interact with each other, what resources you need to run the processes; and how you will measure and monitor the processes. The second part of the section then sets out the requirements for the documentation needed to effectively operate the system and how the documentation should be controlled.
Management Responsibility: The management of the systems is the responsibility of the "top management" at a strategic level in the organization. The "top management" must know customers' requirements at a strategic level and make a commitment to meeting these as well as statutory and regulatory requirements. "Top management" must also set policies; and to achieve these policies set objectives through planning how the objectives will be met. "Top management" should also ensure that there are clear internal communications and that the management system is regularly reviewed.
Resource Management: This covers the people and physical resources needed to carry out the processes. People should be competent to carry out their tasks and the physical resources and work environment need to be capable of ensuring that the customers' requirements are met.
Product/Service realization: These are the processes necessary to produce the product or to provide the service. This is the act of converting the input of the process to the output. For a manufacturing organization, this may be the process of converting iron ore to steel via a blast furnace for example. For a service organization, this may be the process of moving a product or person from one place to another, for example, a taxi journey.
Measurement analysis and improvement: These are the measurements to enable the systems to be monitored to provide information on how the systems are performing with respect to the customer, the management systems themselves through internal audits, the processes and the product. Analyzing these, including any defect or shortfall in performance, will provide valuable information for use in improving the systems and products where this is required.
Each of these five fundamental building blocks is required for any process because, if one is missing, a controlled process does not occur.
The advantages of being ISO 9001:2008 compliance : -
Compliance with ISO 14000 certification series highlights adherence with environmental management standards developed by the International Organization for Standardization (ISO). ISO one of the world's principal voluntary standards development bodies. The ISO 14000 certification standards are designed to provide an internationally recognized framework for environmental management, measurement, evaluation and auditing.
International Standards- ISO 14001:2004 intended to provide organizations with the elements of an effective environmental management system (EMS) that can be integrated with other management requirements and help organizations to achieve environmental and economic goals
This International Standard specifies requirements for an environmental management system to enable an organization to develop and implement a policy and objectives which take into account legal requirements and information about significant environmental aspects. It is intended to apply to all types and sizes of organization and to accommodate diverse geographical, cultural and social conditions. The overall aim of this International Standard is to support environmental protection and prevention of pollution in balance with socio-economic needs.
This International Standard is based on the methodology known as Plan-Do-Check-Act (PDCA). PDCA can be briefly described as follows.
Plan: establish the objectives and processes necessary to deliver results in accordance with the organization's environmental policy. Do: implement the processes.
Check: monitor and measure processes against environmental policy, objectives, targets, legal and other requirements, and report the results.
Act: take actions to continually improve performance of the environmental management system
To achieve ISO 14001 organisation requires followings :
Advantages of ISO 14001:2004
The OHSAS 18001 is the international Occupational Health and Safety Management System standard. These standards are applicable to companies of any size, but is especially relevant to companies with a large work force, manual and heavy work tasks, and/or high risk work environments. Targeting the health and safety of employees proves that you are actively working to ensure that your operations are safe both for your employees and the surrounding environment.
The benefits of implementing a systematic and effective OHSAS management system include the following
OHSAS 18001 has been developed to be compatible with ISO 9001 and ISO 14001 to allow for easy integration. Legislative & regulatory commitment and continual improvement are two important aspects of OHSAS 18001.
The elements of OHSAS 18001 include:
This International Standard ISO 22000 specifies requirements for a food safety management system where an organization in the food chain needs to demonstrate its ability to control food safety hazards in order to ensure that food is safe at the time of human consumption.
It is applicable to all organizations, regardless of size, which are involved in any aspect of the food chain and want to implement systems that consistently provide safe products. The means of meeting any requirements of this International Standard can be accomplished through the use of internal and/or external resources. This International Standard ISO 22000 specifies requirements to enable an organization
All requirements of this International Standard (ISO 22000) are generic and are intended to be applicable to all organizations in the food chain regardless of size and complexity. This includes organizations directly or indirectly involved in one or more steps of the food chain. Organizations that are directly involved include, but are not limited to, feed producers, harvesters, farmers, producers of ingredients, food manufacturers, retailers, food services, catering services, organizations providing cleaning and sanitation services, transportation, storage and distribution services. Other organizations that are indirectly involved include, but are not limited to, suppliers of equipment, cleaning and sanitizing agents, packaging material, and other food contact materials.
This International Standard allows an organization, such as a small and/or less developed organization (e.g. a small farm, a small packer-distributor, a small retail or food service outlet), to implement an externally developed combination of control measures.
ISO / TS 16949:2002 certification is an international standard and "technical specification" containing requirements for establishing and maintaining a quality management system for the design and development, production and installation (when relevant) and service of automobile-related products. The 20 element structure of QS 9000 and ISO / TS 16949 : 1999 is now a thing of past. The 2002 version has adopted the content and structure of ISO 9001 certification : 2008, which promotes a "Process Approach" to develop, implement and improve a quality management system.
Benefits of ISO/TS 16949
ISO 27001, titled "Information Security Management - Specification With Guidance for Use", is the replacement for BS7799-2. It is intended to provide the foundation for third party audit, and is 'harmonized' with other management standards, such as ISO 9001 and ISO 14001.
The basic objective of the standard is to help establish and maintain an effective information management system, using a continual improvement approach. It implements OECD (Organization for Economic Cooperation and Development) principles, governing security of information and network systems.
The Contents of the Standard?
The broad content is of course similar to the old BS7799. Included is:
ISO 27001 Certification
As with BS7799-2, a robust audit and certification scheme supports the standard. For those already certified against BS7799, accredited certification bodies will establish transitional arrangements. More detail and explanation is available on our specific certification page
The ISO 27000 Series
The final version of ISO 27001 was published in October 2005 to a great fanfare. It should be noted, however, that this is in fact only the first of a series of standards to support information security. Having stated this, it may well be the most important, at least from a 'top down' perspective, as it defines the information security management system.
ISO 13485 is an international standard that specifies requirements for a quality management system that can be used by an organization for the design and development, production, installation, and servicing of medical devices. This standard can also be used by international and external parties, including certification bodies, for assessment of the organization's ability to meet customer and regulatory requirements. The quality management system requirements specified in the ISO 13485:2003 standard complements technical requirements for products. The primary purpose of the ISO 13485:2003 standard is to facilitate harmonized medical device regulatory requirements for quality systems. All requirements of the ISO 13485:2003 standard are specific to organizations providing medical devices, regardless of the type or size.
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ISO 50001: 2011 specifies requirements for establishing, implementing, maintaining and improving an Energy Management System.
The purpose of ISO 50001: 2011 is to enable an organization to achieve continual improvement in its energy use and consumption or energy performance through a systematic approach. ISO 50001:2011 does not define specific energy consumption criteria but requires organizations to define its energy performance indices and targets and achieve them by implementing a proper action plan.
ISO 50001:2011 Certification can be achieved irrespective of certification to any other standard such as ISO 9001, ISO 14001, ISO 22000, OHSAS 18000, though it can be integrated with any other standard and integrated certification can also be obtained.
ISO 28000:2007 specifies the requirements for a Security Management System, including those aspects critical to security assurance of the supply chain. Security management is linked to many other aspects of business management. Aspects include all activities controlled or influenced by organizations that impact on supply chain security. These other aspects should be considered directly, where and when they have an impact on security management, including transporting these goods along the supply chain.
ISO 28000:2007 is applicable to all sizes of organizations, from small to multinational, in manufacturing, service, storage or transportation at any stage of the production or supply chain that wishes to establish, implement, maintain and improve a security management system.
ISO 10002:2005 is an international standard that specifies requirements for a complaint management system within an organization inclusive of planning, maintenance, improvement, design & operation. The primary goal of this standard is to identify complaints, their root cause and methods to eliminate them. This standard is irrelevant to employment related conflicts and conflicts outside the organization. It can be used by the organizations of all sizes and all sectors. It helps an organization to identify areas in its working where improvement can be made resulting in removing the cause of the complaints.
With the help of this standard customer complaints can be easily turned into customer satisfaction if handed carefully. ISO 10002:2005 plays a vital role in making an organization’s business more successful by focusing on resolving the customer complaints.
The ISO 20000 standard defines the requirements for an organization to deliver managed IT services of an acceptable quality for its customers. IT Service Management is designed to focus on the people, process and technology issues that IT organization experiences.
IT Service Management is business driven approach to the management of IT that specifically addresses the strategic business value generated by the IT organization and the need to deliver a high quality IT service.
Companies of all sizes can rely on effective implemented IT service management system. It is irrespective of the location where a company is based or what kind of activity it is engaged in, IT services need to be cost efficient, reliable and self consistent.